BlackRokk Accounts Receivable Services

At BlackRokk, we help healthcare providers streamline their operations, saving valuable time and resources by effectively managing accounts receivables. Our focus on improving cash flow and increasing collection ratios allows healthcare organizations to focus on their core competencies—delivering exceptional patient care.

Many providers struggle with managing their accounts receivables, often resulting in reduced cash flow, increased collection costs, and a lack of financial control. BlackRokk’s Accounts Receivable (AR) Services are designed to resolve these issues, providing timely follow-up and efficient management that ensures consistent revenue generation and stronger patient relationships.

Our Expertise in Accounts Receivable Management

BlackRokk has invested in cutting-edge technology and a highly skilled workforce to deliver best-in-class AR services. Our professional approach and systematic follow-up have helped many healthcare providers boost their revenue. Our call center executives meticulously track and analyze patient records, liaise with insurance companies, and resolve issues to maximize collections.

Key Features of Our Accounts Receivable Services

• Receivable Analysis: Our experts conduct thorough reviews of unpaid, low-paid, denied, rejected, and missing claims, ensuring every account is properly addressed.
• Payer Follow-Up: We maintain ongoing communication with payers to ensure timely resolution of outstanding claims and reimbursement.
• Denials Management: Our team specializes in identifying, tracking, and rectifying claim denials to improve collection ratios.
• Practice Analysis: We assess your practice's financial health by analyzing accounts receivables, cash flow, and revenue trends.

Our Proven Process

• Daily Insurance Aging Reports

We generate daily aging reports and analyze claims to identify any unpaid, low-paid, denied, or rejected claims.




• Comprehensive Claims Analysis

Each claim is reviewed by our skilled professionals to ensure proper reimbursement. Based on the analysis, the following actions are taken:

• Resubmission of claims with necessary documentation (e.g., medical records, referrals, authorizations).
• Appeals for underpaid or timely filing claims.
• Denials are separated for appropriate follow-up action.
• Instructions are issued to the team for follow-up to get claim statuses.

Quality Assurance and Reporting

We prioritize quality at every stage of the accounts receivable process. Quality audits are conducted regularly to ensure accuracy and efficiency. Additionally, all follow-up activities are carefully documented and tracked.

Monthly Reporting

We generate detailed monthly reports (or as per client preference) to provide insight into collections, outstanding receivables, and practice performance. These include:

• Estimated Accounts Receivable Payments
• Practice Analysis Reports
• Collection Ratio Reports
• Insurance Analysis
• Accounts Receivable Aging Reports
• Cash Flow and Revenue Management Reports

Comprehensive Accounts Receivable Solutions

At BlackRokk, we assist in driving business growth by optimizing cash flow, reducing accounts receivable days, and enhancing profitability. Our team of AR professionals is dedicated to ensuring timely follow-up on patient accounts to collect unpaid and underpaid claims.

Our full suite of AR services includes:

• Accounts Receivable Analysis
• Insurance Follow-Up
• Self-Pay Follow-Up
• Timely Reporting and Analysis

Our comprehensive reporting covers key performance indicators, including:

• Payer Punctuality
• Payer Mix Analysis
• Aging Analysis
• Procedure Code and Insurance Analysis
• Cash Collection and Underpayment Analysis

By partnering with BlackRokk, your practice will benefit from improved operational cash flow, reduced bad debt, and fewer write-offs. We help manage your revenue risk while enhancing profitability and improving patient satisfaction.